Bajje's Privacy Policy — Your Data, Your Security

Bajje ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This Policy applies to the bajje.pro website, the Bajje mobile app, and all Bajje services. By using any Bajje service, you agree to this Privacy Policy. If you object to any part of this Policy, please refrain from using Bajje's services.

As used in this Policy, "personal information" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, payment details, or location data.

Bajje only collects information that is necessary to provide our services. Below is a breakdown of the types of information we collect and how we collect it:

Automatically Collected Information: Certain information is collected automatically while you use Bajje — such as your IP address, browser type, pages visited and time spent, and games played. This information is used to improve the platform and ensure security.

Bajje uses your information for the following purposes:

• Account management: To create your account, verify login, and confirm your identity.
• Service Delivery: To ensure smooth operation of gaming, betting, and payment services.
• Transaction Processing: To process deposits and withdrawals securely.
• Support Services: To respond to your complaints or questions and to resolve any issues you may have.
• Fraud Prevention: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze user experience and make the platform better.
• Legal obligation: To meet the requirements of applicable laws and regulatory authorities.
• Personalized Experience: To send you relevant offers and notifications based on your preferences.

Bajje does not use your information beyond the purposes stated above. If we ever need to use it for a new purpose, you will be notified in advance and your consent will be obtained where required.

Bajje does not sell your information. However, it may be shared in certain specific circumstances necessary for operating our services:

• Payment Providers: Information necessary to process transactions via bKash and Nagad is shared with those providers. These providers safeguard your information under their own privacy policies.
• Game Software Providers: Only the minimum information required to run the game (such as user ID) is shared.
• KYC partner: With approved third-party service providers for identity verification.
• Legal authorities: We are legally required to disclose information when ordered by a court or directed by a government authority.
• Corporate restructuring: In the event of a merger or acquisition involving Bajje, your information may be transferred, but the terms of this Policy will continue to apply.

Bajje uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and ensuring platform security. Without these cookies, the platform cannot function properly.
• Performance Cookies: To understand which parts of the platform are used most — helping us improve our services.
• Functional cookies: To remember your preferences (such as language settings).

You can block most cookies through your browser settings, though doing so may affect some features of the platform.

Bajje stores your information on secure servers. Key aspects of our security measures:

• 256-bit SSL Encryption: All data transfers are encrypted. There is no possibility of interception.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits.
• Cloud security: Data is stored on AWS-certified infrastructure.
• Access control: Only authorized personnel have access to specific data.

Data Retention Period: Your information is retained for as long as your account remains active. After account closure, it is kept for a maximum of 5 years as required by law, then securely deleted.

However, no one can guarantee absolute security. In the event of a data breach, Bajje will notify affected members as quickly as possible and take all necessary steps.

As a Bajje member, you have the following rights:

To exercise any of these rights, please contact Bajje support. We will respond within 30 days.

Bajje's services are strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we find evidence that we hold data belonging to anyone under the age of 18, that account will be immediately closed and all collected data will be deleted.

Bajje may update this Privacy Policy from time to time — due to legal changes, new services, or security improvements.

• Members will be notified via app or email whenever significant changes are made.
• Updated policies take effect 7 days after publication.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• The latest version is always available at bajje.pro/privacy-policy.

A history of changes is kept at the bottom of the page so you can compare with previous versions.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact Bajje's Data Protection Team:

• Live Chat: Log in to the platform and chat with us directly — available 24/7.
• Email: [email protected] — For all data protection-related matters.
• General Support: [email protected]

We take all complaints seriously and aim to respond within 30 days. If a matter is complex and requires more time, we will keep you informed.