Bajje FAQ — All your questions answered here

Only one account only one account may be created. Creating multiple accounts violates Bajje's terms, and doing so may result in all accounts being closed and any stored balance being forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number — an OTP will be sent to you. Verify the OTP and set a new password. The entire process takes under 3 minutes.

After registering, you can access limited features. However, Withdrawal KYC verification is mandatory for withdrawals. Verify your identity using your National ID or passport — approval typically takes within 24 hours.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. If it's locked for any other reason, contact Live Chat — we'll explain the cause and help resolve it.

The minimum deposit on Bajje is just BDT 100. This can be done from any mobile banking service in Bangladesh. Visit the promotions page to claim your bonus on your first deposit.

Withdrawal requests are typically processed within 15–30 minutes processing time applies. During peak hours, it may take up to 4 hours. Withdrawals may be held if KYC verification is incomplete.

Please wait 5–10 minutes first. If it still hasn't arrived, contact Live Chat with your bKash/Nagad transaction ID and we'll resolve it promptly.

Daily withdrawal limits vary by account level. KYC-verified members enjoy higher limits. Contact Live Chat for more details.

Bajje does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash/Nagad) may apply their standard transaction fees.

A wagering requirement means you must place a specified amount in bets before you can cash out your bonus. For example, a bonus of BDT 100 with a 20x wagering requirement means you need to wager BDT 2,000 in total. For full terms, Terms & Conditions See on page.

Logging into Bajje every day automatically earns you loyalty points. Log in 7 days in a row to unlock a special reward. Use your points to redeem bonus cash or free spins.

Share your referral code with a friend. When they register and make their first deposit, you earn a bonus and your friend receives a special benefit too. Find your referral code in your account dashboard.

Not directly. You can use your bonus balance to play games. Once the wagering requirements are met, your winnings will be transferred to your main balance and can then be withdrawn.

RTP (Return to Player) is the percentage of total wagered amount a game returns to players over time. For example, an RTP of 96% means that for every BDT 100 wagered, an average of BDT 96 is returned. Most slots on Bajje have an RTP between 94%–97%.

Bajje's Sports Betting- Sports Betting is available on cricket (IPL, BPL, World Cup), football, badminton, tennis, and more. Real-time betting on live matches is also supported.

Live Casino- Dealers are available in multiple languages. Tables with Bengali and English support are also offered for the convenience of Bangladeshi members.

Fish Game- Bigger fish earn more points. Use different caliber bullets and focus your aim on larger fish. Keep in mind — this is an entertainment game, and wins are never guaranteed.

Go to Account Settings → Security → Enable Two-Factor Authentication. You will receive an OTP on your mobile each time you log in. With 2FA active, no one can access your account even if they know your password.

No, never. Bajje will never ask for your password via SMS, email, or phone under any circumstances. If anyone requests your password, it is fraudulent — report it to live chat immediately.

Change your password immediately, log out, and notify us via live chat. You can also close all active sessions from your account settings.

The app offers extra features — biometric login (fingerprint), push notifications, and faster game loading. All games and features are available on both platforms.

The Bajje APK file is only 20–30 MB. Installation requires an additional 10–20 MB of storage. A total of 50 MB of free space is all you need.

Clear the app cache, restart your phone, then try again. If the issue persists, uninstall the app and New Version download it again. If the problem continues, contact live chat with a screenshot.

Yes. Bajje fully supports self-exclusion. You can lock your account for anywhere from 1 day to 5 years. You will not be able to log in during the exclusion period. here Learn more.